Playing under palm trees – in the middle of the South Tyrolean mountains

Your travel cancellation protection at the Panoramahotel Am Sonnenhang ****S in Dorf Tirol

Avoid bad surprises with your cancellation protection. Our ‘Am Sonnenhang’ cancellation cover can be added to your room reservation and will be billed upon departure. Once you receive our booking email, confirm your reservation in writing and indicate whether you wish to take out our cancellation protection.

Room – Book online and add your cancellation cover.

You can also book your room or suite at the Panoramahotel Am Sonnenhang online. When booking online, you must confirm the cancellation cover by clicking on "Travel – Cancellation – Protection".


Panoramahotel Am Sonnenhang Travel cancellation cover – Your protection against unplanned emergencies

How annoying! A sudden flu or unplanned work/family emergencies could mess up your holiday plans. How assuring! The ‘Sonnenhang cancellation cover’ of the Panoramahotel insures you against unwanted surprises.

For any cancellation without a ‘Am Sonnenhang cancellation cover’, the general statuary EU cancellation policy applies, which requires the customer to pay a considerable part of the booking. The cancellation is only valid if requested and purchased together with your reservation.


Which events does our cancellation insurance cover?

Unexpected serious illness of the insured guest. Pregnancies determined after the booking date are considered a reason not to travel; *
Serious accident or sudden death of the insured guest;
Death, serious health consequences of accidents or unexpected serious illness of a family member (spouse or partner, parents, grandparents, stepparents, in-laws, siblings, children, stepchildren, children-in-law and grandchildren); *
Significant damage to the guest’s residential property due to a natural event (e.g. fire, flood ...) or criminal offence caused by a third party requiring his presence;
Submission of an action for divorce to the competent court immediately before a joint journey of the souses affected;
Unexpected court summon, provided that the competent court does not accept the guest's travel booking as a reason for postponement or summons.
Sudden job loss resulting from a termination of the employment contract by the employer, as long as the employee is not responsible for the circumstances;
A failed school exam immediately prior to the travel date of an insured trip booked prior to the examination;

* Medical conditions must be confirmed in writing by the attending physician. Please note: Existing illnesses (but see Art. 4, Item 2 ERV-RVB Hotellerie 2005) are only insured if they become unexpectedly acute.


Who does the cancellation insurance cover?

The insured event applies to the insured person concerned, his/her insured family members and a maximum of 3 other insured persons, provided that a joint booking has been made. Family members are: the spouse (or partner living in the same household), the children (stepchildren, in-laws, grandchildren), the parents (stepchildren, in-laws, grandchildren) and the siblings of the insured person.

On our second outdoor playground, our fluffy rabbits can't wait to be cuddled by the kids. In the garden-shed the kids can chill with their new holiday friends and share secrets. Lazing in the hammock, enjoying the shade of the fig trees, cuddling up with one of our cute rabbits – could a child ask for more?

Playing and splashing around – in our baby pool, tots are the tops. In our new baby pool, only the youngest guests of our family hotel in Tirolo are allowed to float about.