„Look how beautiful“ – You're almost there!
Arrive at the Sonnenhang, breathe in… and feel good!
Below you'll find all the most important info about your arrival and stay at the Panoramahotel Am Sonnenhang 4*S in Dorf Tirol by Merano.
Find all most important info
The price doesn’t include the local city tax of Euro 2,00 per person/day (children under 14 years are exempt). This will be charged on site and is not included in your final price.
We’re here for you – Reception opening times:
Our reception is open to help with all your requests and queries from 7:30 – 22:00.
Smoking is strictly prohibited in all of our rooms.
Small dogs (up to 15 kg) might be granted access upon request and only in some rooms. We ask for your understanding that dogs are not allowed in the dining areas, sunbathing areas and throughout the wellness facilities. Our housekeeping team will be happy to provide you with a blanket or basket for your room.
Price per day without food: EUR 20,00
Check-in / Arrival:
All suits and rooms are available for occupancy from approx. 14:00. Please let reception know, if you’re planning on arriving after 18:00.
Info for half board: If you arrive late, you’ll still be able to get our full menu until 20:30. If you arrive after 20:30, we will arrange a cold plate for your dinner.
Check-in parking lot:
Upon arrival, please park your vehicle in one of our designated check-in bays. During check-in, our reception staff will assign you a dedicated parking space for the entire duration of your stay.
Check-out / Departure:
We kindly ask our guests to vacate their rooms by 11:00 on the day of departure.
Day Spa on the day of departure:
Do you feel like using our wonderful spa one more time before leaving?
No problem, we can store your luggage for you, while you’re enjoying a few last moments of relaxation.
• Euro 15,00 per adult
• Euro 8,00 per child
Prices for suites/room are per person and day including half board for stays of 4-6 days.
For a stay of 1-3 days a surcharge of 10,00 Euro per person/day will apply.
For a stay longer than 7 days 12,00 Euro per person/day will be deducted from the daily price.
Rooms & Suites are also bookable with breakfast only – 15,00 Euro will be deducted from the daily price per person.
Since we have a flexible pricing system, today you will book at the lowest available price. We’ll be happy to freeze this price for the next 3 days.
If you want, you can also pay the full amount of your stay in advance. You can pay either on site with EC or credit card, or in cash up to a maximum of Euro 2.999,00. We don’t accept American Express + Diners Club.
A small perk: If you pay in cash, you’ll get a special discount of 4% on your final price. Please let us know as soon as you get here!
Our bank details:
Raiffeisenkasse Dorf Tirol
• For cancellations up to the 29th day prior to your arrival, you will only be charged your initial deposit.
• For cancellations from the 28th day until 1 day before your arrival we will charge 80% of the total amount.
• In case of cancellations on the arrival day, no-shows, late arrivals or earlier departure you will be charged the full amount of your booking.
Good to know about our holiday apartment
We will clean your apartment every Tuesday, Thursday and Saturday (without kitchen). Towels will be changed daily. (This service is included – there is no final cleaning charge.)
The prices for the holiday apartments are for 2-4 persons per day including breakfast and cleaning. (The dinner menu can be added at any time, on site. Adults: 39,00 Euro p.p. Children enjoy a discount).
A small perk: If you pay cash, you’ll get a special discount of 4% on your final price. If you want to take advantage of this offer, please let us know when you get here!
Booking holiday apartment:
In high season, apartments are only available on a weekly basis, and form Saturday to Saturday.
If you would like to stay longer in our hotel, you can book a room or suite.
Check-in / arrival:
All apartments will be ready for occupancy from 14:00. If you’re planning on arriving after 18:00, please let reception know.
Check-out / departure holiday apartment:
We kindly ask our guests to vacate the rooms by 10:00 on the day of departure.
Cancellation holiday apartment:
• For cancellations up to the 29th day prior to your departure 400,00 Euro will be charged.
• In case of cancellation within the last 28 days before the start of the journey we will charge the entire price of the apartment
• If the arrival is later or the departure earlier than agreed, we will charge the holiday flat/suite for the whole period.
Sonnenhang cancellation service for your holiday in Dorf Tirol – Südtirol
In case something goes wrong:
Our travel cancellation service provides comprehensive cover in case something prevents you from starting your holiday.
You can book our cancellation service with your room reservation.
For 3,00 Euro per adult/day and 1,00 Euro per child/day you are insured in the following cases:
Bookable for a period of 7 days from your booking date – No more possible at the hotel afterwards.